Get ready to have some family fun!

Kidtropolis with Digital Kids Show is a family event aimed at children 2-12 and parents. Older children are welcome too! Under 2’s are free.

It’s packed full of live shows, your children’s favourite characters, much loved brands, exciting entertainment and a host of amazing activities. You won’t find this much variety of fun from leading brands and entertainment companies all under one roof, anywhere else in the UK.

We’ve been working around the clock to bring children and families and experience that’ll be remembered forever. We want you to experience things you won’t find anywhere else, so keep up-to-date with all the exciting news by following us on Social Media.

Can I attend if I don’t have children with me?

Unfortunately not; if you are not with a child or part of a family, this event isn’t for you. Entry is restricted to adults accompanied by at least one child. Any Adult of 18 years+ must accompany a child as per our Terms & Conditions.

How much are tickets?

‘On the Door’ tickets cost from £20* per session. Advance bookings are available on our website from £12 (plus booking fee) for one session.

*Subject to availability

What’s included in the ticket price?

Tickets allow access to the venue and include all activities and attractions (unless otherwise stated on the What’s On page).

Will we be able to Meet & Greet Special Guests?

Meet & Greets with special guests will be subject to time restrictions. There is no charge to meet a guest (unless otherwise stated). 

Do I need a ticket for my baby/toddler?

Children under 2 are free to attend, but require a free ticket to enter. If your child is 2 or over, you must purchase a paid ticket.

Do adults need to buy a ticket, even if I’m not going to use the activities?

Everyone attending requires a ticket. Most of the activities can be enjoyed by adults and children including ice skating, fair rides, gaming as well as amazing live music and dance acts!

Do I have to pay an additional booking fee for my ticket?

Yes there is a small additional booking fee per ticket, please check the ticket site for the exact cost.

I’ve bought a ticket but now I can’t make it. Can I have a refund?

Tickets are non-refundable and non-transferable.

Are there any age restrictions at the show?

The age range for the show is 2-12. The show will not feature any games suitable for over 18 year olds. Parents are advised to guide their family to the areas that are the most appropriate for their family’s age ranges and needs. Around 95 per cent of the shows features are suitable for all age ranges.

Please note, those with very young children should be mindful of the fact some of the theatres will be very loud.

What time should I arrive?

Please arrive 30 minutes before your session starts to allow smooth efficient entry.

Is there somewhere to get food?

There will be food outlets for the full duration of the show that will provide hot, cold and alcoholic drinks, as well as hot and cold food. There are a number of fast food and cafe restaurants within a 5 minute walk of the venue also.
There will be water boiling facilities to warm baby food and pouches but we cannot guarantee the use of a microwave.

Will there be changing facilities for babies and toddlers?

Yes, there will be changing facilities available for babies and toddlers.

Will there be WIFI available?

Yes there is public WIFI at the event.

Can I take photographs and videos at the event?

Personal photography is permitted but all professional photographers must hold a valid press pass issued by the event organiser. Entry without a child is strictly limited to press only.

How do I get a press pass?

A limited number of press passes will be made available. Please contact for further information. We operate a strict press pass policy which must be adhered to at all time.